Does your workday seem filled with conflict? Learn to recognize the stages of conflict, learn how to deal with conflict, and manage conflict proactively. Learn the strategies for success. If the client desires, a conflict styles inventory can be added to this session. rite a concise and interesting paragraph here that explains what this course is about

We all have preferences for how we like to act, but sometimes our preference isn't the right match for the person or the task.  Learn how different styles and appropriate use for them. 

Jim Collins has written about becoming a good manager and developing organizations.